Website terms and conditions: services to business, payment online
Website terms and conditions for the online sale of services
to business (not consumers), whether by one-off or monthly
charges, assuming the website contains facilities for visitor
interaction
About this document
Terms and conditions are the contract between you and your customer. Provided you comply with the general law, you can write what terms you like. The really important thing is to make sure that your terms accurately reflect exactly how you intend to “do business”.
This website terms and conditions document is suitable for a person or company selling business services of any sort through an online e-commerce website and looking for a comprehensive set of online payment terms and conditions. These terms are suitable for selling to anywhere in the world, though we cannot be responsible for local laws in other countries.
Most Internet businesses are expanding. If you are selling services online, sooner or later you will need to provide for problems which could arise from the use of your forum or sales support system, or any other place where users may enter text. If you cannot see this happening to you, we show you where to delete the relevant paragraphs.
If you sell soft services like software or e-books, take a look at our "Website terms and conditions: soft copy download to businesses" document.
If you sell consultancy or other personal services, particularly if your service involves travelling, look at our consultancy documents.
If you sell to consumers, return to the category menu, because you also have to comply with the Distance Selling Regulations and other consumer protection laws.
Finally, this document assumes you sell to an end user. Changes may need to be made to the paragraphs on delivery, risk and returns if you sell to wholesalers or distributors. If you do, you may like to consider agency and sales documents.
Application
and features
Comprehensive set of terms and conditions suitable for any service or range of services
Provides protection (as far as can be given in a document) against problems which could arise from people posting content of any sort on your website.
Simple structure makes for easy amendment to suit your precise commercial requirements
The document covers all usual basic contractual issues, as well as Internet and technical issues
This document comes with an excellent set of notes to help and advise you on drafting points, alternatives and necessary insertions
Contents
The essence of the contract: when made; offer and acceptance. Changes to information on website
Customer account and confidentiality
Price, GST, payment and how you will provide the service
Disclaimers and limitation of sellers liability
Protection of your intellectual property (so far as possible in a document of this nature)
A comprehensive draft “Acceptable Use Policy” which you use to say what your visitors or contributors may or may not do (delete it if there is no place on your site where people can enter text or otherwise communicate with you)
Protection from hackers (so far as possible in a document of this nature)
