About these documents:
For a host company: these documents are critical to ensure a good relationship between you and your client. Simply, they help to protect you completely.
For a client: you will be aware that web site hosting is usually an ongoing, long-term affair. As the value of your web site increases, you will be keen to ensure it is “safe” in every way. The provisions in these documents help you to get the agreement right.
Who will use these documents?
Any person or company who:
-
wants to place their web site with a host who will provide Internet access;
-
who operates a web site hosting business;
-
who wants to place their own hardware installation with a co-location host who will provide Internet access.
Key features:
-
will be preferred by hosting customers, because standard form terms and conditions tend to be both inflexible and biased heavily in favour of the host;
-
suitable for almost all small or medium sized web sites;
-
can be used for hosting on either a shared or a dedicated server;
-
protects both parties.
These documents include provisions for:
-
the host's draft Acceptable Use Policy;
-
draft schedule of services which could be included;
-
system and network security;
-
confidentiality and third party software rights;
-
other usual legal provisions - warranties, exclusions, indemnities, etc
